Emma Delaney

Dr Emma Delaney

Associate Professor in Event Management
Phd, MA, PGCLTHE, BA (Hons)
+44 (0)1483 683109
13 AP 02
By arrangement

Academic and research departments

ºÚÁÏÉç

Affiliations and memberships

Teaching

Publications

Kanokwan Phoaroon, James Kennell, Jonathan Skinner, Emma Louise Delaney (2025), In: International journal of event and festival management Emerald

PurposeInnovative immersive technologies and techniques are being applied in the events industry to create new experiences and services for guests. However, academic research in this field is dispersed and lacks coherence. Although event professionals are increasingly turning to immersion for competitive advantage, there is little agreement in the literature on the nature and impacts of immersion, or on how to measure these. This paper classifies and analyses the main academic studies to date in this field, and presents a conceptual model and future research agenda for its study.Design/methodology/approachA systematic literature review was carried out using the PRISMA methodology, using sources drawn from Scopus, Web of Science and Google Scholar. Articles were identified through a keyword search. Following this process, 65 articles published in English from 1990-2023 were thematically analysed.FindingsThe study analyses the characteristics of immersive events research, identifies its main themes and research gaps and suggests future directions to this emerging field. Thematic analysis revealed four dominant thematic areas: immersion theory, technology and innovation, event design, and attendee behaviour.Originality/ValueThis paper proposes a new conceptual model for research into immersive events, from a multidisciplinary perspective, drawing on insights from fields including hospitality and tourism, events, technology, computer science and engineering. Additionally, a future research agenda is proposed for this field, based on the identification of research gaps and the proposal of novel research questions.

Emma Delaney, Mark Ashton (2024), In: Journal of hospitality & tourism education Routledge

This investigation reviews the ºÚÁÏÉç’s School of Hospitality and Tourism Management (SHTM) attendance policy, requiring students to meet the Senior Personal Tutor (SPT) to determine reasons for absences and to provide support for the student. Research was conducted to achieve four objectives; to understand student and staff attitudes toward the attendance policy, to identify reasons for student absence, to evaluate the effectiveness of registers as a tool for wellbeing intervention and to evaluate the impact of the policy on staff wellbeing. A qualitative approach assessed staff and student views of the policy and findings connect student absences with staff and student wellbeing, indicating that attendance monitoring can improve a student’s sense of belonging. The study provides a framework for using learning analytics to support student and staff wellbeing, draws attention to the role of the SPT and contributes to literature connecting student attendance with staff and student wellbeing.

Additional publications